Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies we reference, set out the rules for your access to and use of paintersinchattanoogatn.com and any related site that links to these Terms (the "Website"). Please review them carefully, as they affect your legal rights.
By accessing or using the Website, you accept these Terms. If you do not agree, you must not use the Website. We may update these Terms or limit access at any time, with or without advance notice. Your continued use means you accept the revised Terms. The Website is intended for users in the United States and its territories. You confirm that you are of legal age and meet these requirements.
Our Privacy Policy describes how we collect, use, and handle personal information, and it is part of these Terms. By using the Website, you acknowledge that you have read and agree to the Privacy Policy.
These Terms contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website operates as a technology platform that lets homeowners and consumers submit service requests to independent service providers that offer home improvement, maintenance, repair, renovation, and related services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services.
- Review the quality, licensing, or legality of Third-Party Providers.
- Confirm regulatory compliance or licensing status.
- Sponsor, endorse, or employ Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to possible customers.
You use the Website at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may use your information as explained in the Privacy Policy. You also expressly consent to contact from us and Third-Party Providers by:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You may opt out by following the instructions provided.
You agree that:
- The information you provide is true and complete.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and satisfy the following conditions:
- You are at least 18 years old.
- You are located in the United States or its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have the authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. We reserve all rights not expressly granted here.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or carry out unlawful activity.
- Scrape, hack, disrupt, or overload the Website.
- Gather user information for unsolicited outreach.
- Make false or misleading statements.
- Copy, monitor, frame, or alter content without permission.
- Reverse engineer the Website or remove security protections.
We may suspend or end access at any time without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, or reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have the right to share it.
- The content does not violate any law or the rights of others.
We may use any feedback you provide without restriction or obligation.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are provided only for convenience. We are not responsible for their content, policies, or business practices. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not verify, endorse, or guarantee any provider. Any quotes displayed are for information only and are not binding. Any agreement you enter into is between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including by phone or email. You are not required to provide consent to buy services. See Section 2 for opt-out instructions.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is strictly between you and that provider. You release us from claims related to those disputes.
California residents waive Civil Code §1542; similar waivers apply in other jurisdictions where permitted.
11. Intentional False Information
If you provide false contact or address information, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrighted material, belongs to us or our licensors. No ownership rights transfer to you.
13. Reliance on Information
Information on the Website may be outdated, incomplete, or incorrect. We make no promise that it is complete or accurate.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions survive termination, including disclaimers and arbitration terms.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent allowed by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not permit these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising from your:
- Breach of these Terms
- Content submissions
- Dealings with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
Submitting false claims may create liability.
19. Electronic Communications
You agree to receive electronic communications from us by email or through postings on the Website. These communications satisfy any legal requirement that they be in writing.
20. Dispute Resolution and Arbitration
Disputes are resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided by written submission.
- No class actions or jury trials allowed.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Any dispute that is not subject to arbitration must be brought in state or federal courts in Delaware.
22. International Use
The Website is operated from the U.S. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays caused by events outside our control, including natural disasters, war, and power failures.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless the law says otherwise.
26. Severability, Waiver, and Entire Agreement
If any provision is found invalid, the rest will remain effective.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the full agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
